Legal notice

■Name
BANSHIMOKU OFFICIAL STORE

■Seller
Tapirs Co., Ltd.
President and CEO: Takayuki Mori
2-10-4 Mita, Minato-ku, Tokyo
https://www.tapirs.co.jp/
Privacy Policy
*We do not accept inquiries via our main phone number.
Please contact us using the inquiry form below.

■Distributor
Jisedai Co., Ltd.
Privacy Policy

■Contact Information
»Please contact us using this form.
Email: support@banshimoku-official-store.com
Phone Number: 050-5824-5124 (*We are currently not accepting phone inquiries.)
However, we will only respond on business days (weekdays excluding Saturdays, Sundays, holidays, summer holidays, and New Year's holidays).
*This is a mail order inquiry line only.
Please refrain from inquiries other than those related to mail order.

■URL
https:// banshimoku-official-store.com

■How to Order
Please place your order using the form provided on this website.

■Payment Method
Credit Card / Convenience Store Payment

■Payment Deadline
If payment is not received by the deadline, we will assume you have no intention of purchasing and your order will be automatically canceled.
[Convenience Store Payment]
The payment deadline is "order date + 3 days."
(Example: Order date: January 1st → Payment deadline: January 4th) (Prepayment)

■Required Fees Other than Price
Shipping, Payment Fee, Consumption Tax

■Shipping
(Within Japan)
Standard Shipping: ¥900
(Shipping to Overseas)
Prices vary by country and region. Please check the payment page.

■Payment Fee
Convenience Store Payment Fee: ¥330

You are responsible for any communication and packet fees required to view pages on this site.
Please contact your carrier for details.

■Sales Quantity
Some products may be sold in limited quantities.
Please note that items may sell out.
Please check the individual product pages for details.
Orders for commercial or resale purposes are strictly prohibited.

■Product Delivery (Delivery Time)
Varies depending on payment method and payment status.

[Convenience Store Payment]
Items will usually be shipped within 10 business days (excluding Saturdays, Sundays, and holidays) after payment confirmation.

[Other Payment Methods]
Items will usually be shipped within 10 business days (excluding Saturdays, Sundays, and holidays) after order confirmation.

This refers to "shipping," not "arrival," so the actual delivery time will vary depending on your region and shipping conditions.
*If the release dates of the items you ordered are different, the item with the latest release date will be shipped.

Please note that delivery may be delayed for the following reasons.
・When there is a large number of orders
・When the product is temporarily out of stock
・When delivery is impossible due to worsening transportation conditions caused by weather, disasters, infectious disease outbreaks, or other factors
・When production of the product is delayed
・When there is an error in your order or payment details, such as an over or underpayment or an incorrect address
・When shipping operations are temporarily suspended due to summer holidays, New Year's holidays, or consecutive holidays
If your product has not arrived within one month of your order date (or the expected delivery date for pre-order items), please contact us.

■Cancellation
We do not accept returns or exchanges for customer convenience after your purchase has been completed.
In addition, we do not offer refunds of payments. Thank you for your understanding.

■About Defective Products
If the product you receive is defective or different from the product you ordered, please contact us within 7 days of receiving the product.
If you contact us more than 7 days after receiving the product, we will not accept exchanges, so please be sure to check the product upon delivery.
If you receive a defective product, we will exchange it for a good one.
Please note that we do not accept returns.
Exchanges are not possible unless the product is defective or the delivered product is different from the product ordered.

*Please note that if the product is sold out at the time of exchange, we will issue a refund.
*We will cover the exchange shipping costs if you contact us by email within 7 days of receiving the product and follow the instructions provided by our store.

[The following cannot be exchanged]
- If the product has been used more than 7 days after delivery
- If the product has been damaged or soiled by the customer
- If the product has minor manufacturing defects that are generally considered to be within the range of acceptable quality

■Required Operating Environment, etc.
If you are not using the latest version of each browser, some functions may not be available.
Please keep your OS and browser up to date.